If you're experiencing connectivity issues with Studiio or certain features aren't working properly, you may need to whitelist specific domains in your network firewall or security software. This article provides a comprehensive list of all domains that need to be accessible for Studiio to function correctly.
Core Studiio Domains
Required for Dashboard and Studio Panels
These domains are essential for both the Studiio Dashboard and Studio Panels to function properly:
talkback.prod.studiio.io (HTTP/HTTPS and WebSockets)
prod.studiio.io
cdn.studiio.io
Studio Panels Only
These domains are specifically required for Studio Panels functionality:
panel.studiio.io
api.weatherapi.com
Dashboard Only
This domain is required for the Studiio Dashboard:
dashboard.studiio.io
Additional Studiio Services
These domains provide additional functionality and should be whitelisted for the complete Studiio experience:
support.studiio.io (Help and documentation)
feedback.studiio.io (User feedback system)
status.studiio.io (Service status updates)
api.studiio.io (API services)
Third-Party Dependencies
Studiio integrates with several third-party services that require network access:
Payment Processing
*.stripe.com (Payments and billing)
*.stripe.network (Payment infrastructure)
Customer Support
*.intercom.io (Support chat and messaging)
*.intercomcdn.com (Support resources and assets)
Analytics and Feedback
*.mixpanel.com (Analytics and usage tracking)
*.canny.io (Feature requests and feedback)
Network Configuration Notes
Ensure both HTTP (port 80) and HTTPS (port 443) protocols are allowed
WebSocket connections must be permitted for talkback.prod.studiio.io
Some organizations may need to configure proxy settings to allow these domains
If using a content filter, ensure these domains are categorized appropriately (e.g., as "Business" or "Productivity")
Troubleshooting
If you continue to experience issues after whitelisting these domains:
Clear your browser cache and cookies
Try accessing Studiio from an incognito/private browsing window
Check with your IT administrator to ensure all domains are properly configured
Contact Studiio support if problems persist
Quick Reference List
For easy copy-pasting to your network administrator:
talkback.prod.studiio.io
prod.studiio.io
cdn.studiio.io
panel.studiio.io
dashboard.studiio.io
support.studiio.io
feedback.studiio.io
status.studiio.io
api.studiio.io
api.weatherapi.com
*.stripe.com
*.stripe.network
*.intercom.io
*.intercomcdn.com
*.mixpanel.com
*.canny.io
Last updated: August 2025