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How to Configure Your Studio Panel PIN

The Studio Panel PIN is a 4-digit security code that provides access to advanced features in your Studio Panels, including layout mode and SMS message management. This guide will walk you through setting up your PIN for the first time.

Updated over a week ago

Why Set Up a Studio Panel PIN?

A Studio Panel PIN adds an extra layer of security to your studio environment by protecting access to sensitive features such as:

  • Layout mode customization

  • Communication message replies

  • Studio panel configuration settings

Setting Up Your Studio Panel PIN

Step 1: Navigate to Settings

  1. Log in to your Studiio dashboard

  2. Click on your profile icon in the top-right corner of the screen

  3. Select Settings from the dropdown menu

Step 2: Access Security Settings

  1. In the left sidebar, locate the YOU section

  2. Click on Security

  3. You'll see the Security page with your Studio Panel Passcode settings at the top

Step 3: Enter Your 4-Digit PIN

  1. Under Studio Panel Passcode, you'll see four empty digit fields

  2. Click on the first field and enter your desired 4-digit PIN

  3. Make sure to choose a PIN you'll remember, as you'll need it each time you access studio panel features

Important: Please remember this PIN for future access. The system will display a message: "Set a 4-digit PIN to access advanced studio panel features. Please remember this PIN for future access."

Step 4: Save Your Settings

  1. Scroll to the bottom-right corner of the page

  2. Click the green Save Changes button

  3. You'll see a confirmation message: "Settings saved!"

Using Your Studio Panel PIN

Once your PIN is configured, you can enter it via the login screen whenever you access a Studio Panel.

Logging into a Studio Panel in Public Mode

Public mode means you can view this studio panel without logging in.

  1. Navigate to any of your configured Studio Panels from the dashboard

  2. Open the Studio Panel menu bu clicking your account logo in the bottom left toolbar

  3. Click "Log In"

  4. When the login screen appears, you'll see two fields:

    • Email Address

    • PIN (4 dots indicating your PIN entry)

  5. Enter your email address, and 4-digit PIN

  6. Click the green Sign In button

Note: If you don't have a PIN set up yet, you'll see a message at the bottom of the login screen: "Don't have a PIN set-up yet? Log in to the dashboard and navigate to Settings > Security to set your PIN."

Logging into a Studio Panel in Strict Mode

Strict mode means you can only view the Studio Panel using a login.

  1. Navigate to any of your configured Studio Panels from the dashboard

  2. When the login screen appears, you'll see two fields:

    • Email Address

    • PIN (4 dots indicating your PIN entry)

  3. Enter your email address, and 4-digit PIN

  4. Click the green Sign In button

Note: If you don't have a PIN set up yet, you'll see a message at the bottom of the login screen: "Don't have a PIN set-up yet? Log in to the dashboard and navigate to Settings > Security to set your PIN."

Troubleshooting

I Forgot My PIN

If you've forgotten your PIN:

  1. Return to the main dashboard

  2. Navigate to Settings > Security

  3. Enter a new 4-digit PIN in the Studio Panel Passcode section

  4. Click Save Changes

  5. Use your new PIN to log into your Studio Panels

The Login Screen Doesn't Accept My PIN

If you're having trouble logging in:

  • Ensure you're entering the correct 4-digit PIN

  • Verify that caps lock is not enabled (though this shouldn't affect numeric entry)

  • Try resetting your PIN through the Security settings

  • Clear your browser cache and try again

I See a Warning Banner About Setting a PIN

If you see a red warning banner that says "Studio Panel passcode required - Set it now to log in to your Studio Panels":

  1. Click the red Set Passcode button on the banner, or

  2. Navigate manually to Settings > Security

  3. Follow the steps above to configure your PIN

Need More Help?

If you continue to experience issues with your Studio Panel PIN or have questions about studio panel features, please contact our support team through live chat, or via support@studiio.io.

Last updated: November 2025

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