Managing Your Listeners
Efficiently managing your listener database is crucial for maintaining strong relationships with your audience. In this guide, we'll cover how you can manage your listeners within Studiio.
Searching and Filtering the Listener List
To find specific listeners, use the search feature. You can search by name, phone number, or email. Filtering helps you view listeners by contact method, or by tier such as New, Frequent, or Top.
Sorting Listeners
Organize your listener list by sorting it according to Last Contact, First Contact, or by Name. This helps in quickly finding the right person to contact.
Viewing and Editing a Listener's Profile
Select a listener to view or edit their profile. You can update their Name, Phone, Email, Location, and add or modify Notes about the listener.
Manually Creating a New Listener Profile
To add a new listener, go to the listener management section and choose to create a new profile. Fill in the necessary details to keep your records up to date.
Blocking a Listener
If you need to block a listener, know that this action stops all future contacts from their number or email across all channels. You can unblock a listener by navigating to their profile and adjusting the settings accordingly.
Exporting the Listener List to CSV
You can export your listener list to a CSV file. Click on Export CSV to download the data for external use or analysis.
Merging Duplicate Listener Profiles
Sometimes, duplicate profiles may appear. You can merge these profiles to keep your database clean and organized. Select the profiles you wish to merge and follow the prompt to consolidate them into a single profile.
Managing your listeners effectively helps ensure you stay connected with your audience, providing better service and engagement.

