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Core Concepts

Understand how Studiio works under the hood. The key concepts behind listeners, channels, permissions, routing, and scheduling that will make the whole platform click.

7 articles
How Listeners WorkA listener in Studiio is someone from your audience who has contacted your station through any channel. This could be via SMS/MMS, Email, Phone Call, Facebook Messenger, Instagram Direct, or…
How Channels WorkIn Studiio, a channel is a way for listeners to contact your station.
How SMS Moderation WorksSMS moderation allows your team to flag and manage inappropriate or unwanted messages effectively.
How Shows & Schedules WorkUnderstanding the relationship between Shows and Schedules is crucial for managing your station's programming and analytics effectively.
How the Studio Panel Relates to the DashboardThe Studiio Dashboard and the Studio Panel are key components of the Studiio platform, each serving distinct but complementary roles.
How Users & Roles WorkIn Studiio, it's important to understand the difference between Listeners and Users.
How Permissions WorkPermissions in Studiio control what each non-manager team member can see and do. To create and manage permission sets, go to Settings > Permissions.